Privacy Policy

RENE JAPAN BEAUTY & HEALTH (hereinafter referred to as “the Shop”) complies with all applicable laws, regulations, and other standards concerning personal information and takes every reasonable measure to protect our customers’ valuable personal information.

Collection of Personal Information

  1. Definition of Personal Information

“Personal information” refers to information relating to a living individual that can identify a specific person by name, date of birth, or other descriptions contained in such information, as well as information that can be readily cross-referenced with other information to identify a specific individual.

  1. Collection of Personal Information

The Shop may collect customers’ personal information when they purchase products or make inquiries. When collecting personal information, we will clearly state the purpose of use and collect it through lawful and fair means.

The personal information collected by the Shop may include the following:

a) Name and phonetic spelling
b) Address
c) Telephone number
d) Email address
e) Password
f) Delivery information
g) Transaction history and details of transactions with the Shop
h) Information that can identify a specific individual when combined with any of the information listed above

Purpose of Use of Personal Information

The Shop uses personal information provided by customers for the following purposes:

a) To confirm and review orders
b) To confirm and review product shipments
c) To respond to inquiries

Provision of Personal Information to Third Parties

The Shop will not disclose or provide customers’ personal information to third parties without their consent, except in the following circumstances:

a) When required by law, or when it is necessary to cooperate with a national or local government agency, or a party entrusted by such an agency, in carrying out duties prescribed by law
b) When it is necessary to protect a person’s life, physical well-being, or property, and obtaining the individual’s consent is difficult
c) When personal data is shared among affiliated companies of the company operating the Shop

Disclosure, Correction, and Other Requests Concerning Personal Information

If a customer requests the disclosure, correction, deletion, or other handling of their personal information, we will respond appropriately after confirming the customer’s identity.

Contact for Inquiries Concerning Personal Information Protection

Please refer to our Company Information page.

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